Reach people on the channel they actually answer

Connect WhatsApp Business numbers for customer conversations, broadcasts and follow-ups. Keep replies in your shared inbox and configure sends for your business needs.

Multiple WhatsApp Business numbers per workspaceCoexistence mode alongside the phone appBroadcast lists with compliance-safe spacingThreads delivered into the unified inbox

What WhatsApp does

Email gets ignored; WhatsApp gets read. Automyc treats WhatsApp as a first-class channel rather than a bolt-on, so the same contact list, the same sequences, and the same inbox cover both.

  • Reach contacts on a channel with far higher open and reply rates than email.
  • Keep your team on the WhatsApp phone app while automation runs in parallel.
  • Stop losing context by answering WhatsApp in one tool and email in another.
  • Run follow-ups that stop the moment someone replies on any channel.

How WhatsApp works

1

Connect your number

Link a WhatsApp Business number through guided signup. Coexistence keeps the phone app usable while Automyc runs alongside it.

2

Build the message

Write the broadcast or follow-up, personalize it with merge fields, and set the pacing you want between sends.

3

Answer in one place

Replies land in the unified inbox next to email and social DMs, where AI can draft the response for you.

Who should use WhatsApp

Use case

Sales teams in markets where WhatsApp is the default business channel.

Use case

Service businesses confirming bookings and sending reminders.

Use case

Agencies running client outreach that email alone does not reach.

Use case

Support teams triaging inbound WhatsApp alongside email.

WhatsApp FAQ

?Does connecting a number stop my team using WhatsApp on their phone?

No. Coexistence mode is designed exactly for this, your team keeps using the WhatsApp app normally while Automyc runs automation on the same number.

?Can I connect more than one WhatsApp number?

Yes. A workspace can hold several WhatsApp Business numbers, each with its own sending controls.

?Can a sequence mix WhatsApp and email?

Yes. A sequence can open with an email and send a WhatsApp follow-up only if there was no reply, and it stops for that contact as soon as they respond on either channel.

?How do broadcast settings work?

You choose send timing and volume. WhatsApp provider rules, consent requirements and account limits still apply.

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