Nudge workflows remind you to follow up when someone hasn’t replied, using timing and context rules.
A Nudge Workflow is a reminder system that helps you follow up without spamming. It watches for states like “sent but no reply,” “waiting on customer,” or “needs approval,” then nudges you at the right time. Done poorly, nudges are noisy. Done well, they’re quiet and useful: reminders only for important threads, smart timing, and suppression when a reply arrives. This term fits email productivity perfectly because it’s a common daily pain point.